For the safety of our patients, clients and employees amidst the Covid-19 pandemic we are taking protective measures to limit exposure of the Huntley Veterinary Hospital Staff.
At this time we will only be scheduling urgent care appointments from 9 to 3 MON-FRI AND SAT 8-1 to address the needs of patients that are in need of medical care.
- If you currently have a vaccine appointment, we kindly request that you call to reschedule your appointment. Delaying vaccinations in a healthy pet will not be harmful to your pet’s health. Limit your pet’s exposure to your own yard and on a leash if overdue for vaccines. We will still be scheduling our puppies and kittens to keep them on schedule.
- We will not be doing any technician appointments at this time.
- To limit face to face contact please call us when you arrive in our parking lot. We will have a technician talk to you over the phone regarding your visit then a technician will meet you at the vestibule, take your pet and you can return to your car. After the Doctor examines your pet they will then call you to discuss an appropriate course of action.
- If you are picking up medication refills, we will be happy to take payment over the phone and bring the medication out to your car.
Thank you for your cooperation and understanding. Our goal is to be open and available to care of your sick pets. We take your health and the health of our team very seriously and have implemented these protocols to keep us all well moving through this difficult time. *Please stay home and reschedule any appointments if you are ill.
If your pet is due for a heartworm test this month please let the receptionist know and we will make sure you have the appropriate meds to keep your dog protected until next month.
Hospital Cleaning Protocol & Staff Illness
Our hospital continues to observe the CDC’s recommendations on disease prevention, handwashing and cleaning protocols, as well as guidance on managing staff members who are displaying flu-like symptoms and/or have tested positive for COVID-19.
In addition to our regular cleaning schedule, we have added additional deep cleaning protocols which include an increase in cleaning frequency and use of pet-friendly chemicals verified to kill the COVID-19 virus by the CDC and EPA.
Any staff member who is displaying flu-like symptoms or has tested positive for the COVID-19 virus will be asked to stay home until cleared by a medical professional. Staff members who traveled to a high-risk area within the past 14 days will be asked to remain away from work for an additional 14 days as a safety precaution.
Clients Affected by COVID-19 and/or Experiencing flu-like symptoms
If you or a member of your household have tested positive for COVID-19, or are displaying flu-like symptoms and/or have traveled to a high-risk area
Please contact our hospital as soon as possible to reschedule your pet’s appointment and discuss treatment options.
If your pet is in need of a prescription medication refill while you are ill, please call ahead and alert our staff that you will be arriving to pick up your pet’s items. Upon arrival, please remain in your vehicle and call our front desk to let them know that you have arrived. One of our staff members will deliver the items to your vehicle, passing them through the passenger window. Given the airborne nature of the COVID-19 illness, we ask that you please refrain from engaging in conversation with the staff member who delivers your items, but rather continue to utilize the phone as your primary method of communicating with our team.
COVID-19 Risks for Pets
According to the AVMA, CDC and WHO, there is no current evidence to suggest that pets can become sick from the COVID-19 virus or be a source of infection to humans or other animals. Research is continually underway and we encourage clients to continue to monitor the situation via the AVMA (www.avma.org) or CDC (www.cdc.gov) websites.
As always, the safety of our patients, clients and employees remains our top priority. We will continue to provide updates on COVID-19 safety as the situation evolves, but please feel free to reach out to our management team with any additional questions or concerns.